Fine Wine Fringe Date Night Dress

**Effective November 22, 2024:** Orders placed with a discount code of 50% or more are final sale and cannot be returned.

 

**Return and Exchange Requests:** To initiate a return or exchange, please email us at info@theprettysociety.net to obtain your six-digit order number.

 

**Store Credit:** Please note that returns will result in store credit or exchanges only; refunds are not available. Store credits are issued in the form of a Pretty Society gift card and sent to the email address associated with the order number of the returned item. Store credit is issued only after your return has been received and processed.

 

**Return Details:**

- You have 21 days from the shipment date to return items. For international orders, you have 30 days to initiate a return.

- Include your invoice or order number within the return package.

- Returns are processed within 2-3 business days after delivery to our facility.

 

**Exchange Details:**

- You have 21 days from the shipment date to request an exchange.

- Exchanges are not available for international orders.

- Exchange items must be received within 14 days of initiating the exchange request.

- Discounts and coupon codes cannot be applied to exchanges.

 

**Conditions for Returns:** To be eligible for a return, items must be unwashed, unworn, and in their original condition with all tags attached.

 

**How to Package Returns:** All items must be returned in protective packaging to minimize damage during transit.

 

**Shipping Costs:** Customers are responsible for the shipping costs associated with returns. Please note that shipping and handling fees are non-refundable.

 

**Defective or Worn Items:** If you receive a damaged item, please contact us at info@theprettysociety.net with a photo of the damaged item and your order number. If you return an item without notifying us of its damage, we reserve the right to refuse the return if we find any defects or signs of wear.

 

**Non-Returnable Items:**

The following items cannot be returned:

- Accessories (sunglasses, jewelry, hats, handbags)

- Free gifts or promotional items

- Lifestyle products

- Items marked as final sale

- Bodysuits

- Items with built-in undergarments

- Swimwear

- Lingerie

- Worn items

- Items showing signs of wear, scents, or deodorant

- Shipping fees

 

**Still Have Questions?** Email us at info@theprettysociety.net with your full name and order number, and we will respond shortly. Our Customer Service team is available Monday to Friday from 10 AM to 6 PM. If you contact us outside of these hours, please allow one business day for a response.

 

Return policy updated June 27th, 2024. By making a purchase on www.lillyskloset.net you agree to this return policy.

FIND YOUR SIZE

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RETURNS

Questions on returns? Get in touch with us.

**Shipping & Deliveries**

 

Hey Sis utilizes multiple shipping carriers to deliver packages both within the United States and internationally. Once your payment is verified and processed, please allow 3-5 business days for your order to be processed and shipped, excluding weekends and holidays. You will receive an email notification containing the shipping carrier's details and a tracking number once your order has been shipped. Please note that all orders totaling $150 or more will require a signature upon delivery.

 

**Shipping Rates & Delivery Times**

 

**US & Domestic Orders:**

 

| Method                      | Cost   | Delivery Time          |

| Standard Shipping           | $9.95  | 3-5 Business Days      |

| Economy Shipping            | $7.95  | 5-7 Business Days      |

 

All prices on our site are quoted in US dollars and charged accordingly. We do not offer currency conversion; your bank will convert the amount based on the current exchange rate at the time of your order. Any applicable customs fees, taxes, and duties are the sole responsibility of the customer. Customs authorities require us to declare the value of your order on the package.

 

Please be aware that all estimated shipping times commence once the order has been shipped. If your item becomes undeliverable and is returned to our store, you will receive a store credit for the purchase price of the items, minus the shipping fee. We kindly ask that you verify your shipping address to avoid complications. Should you request your order to be reshipped, a shipping and handling fee of $9.95 will apply. We are not responsible for lost or stolen packages.

 

**Route Package Protection**

 

Route's Package Protection offers a solution for covering your order in the event it is lost, stolen, or damaged during transit. We understand how frustrating it can be when issues arise with your order; therefore, we have partnered with Route to provide you with added assurance. Route Package Protection can be selected during checkout.

 

If your Route-protected order is lost, damaged, or stolen, the expert support team at Route will assist you in obtaining a replacement or refund as preferred. Claims will be reviewed for approval within 1-2 business days from the time they are filed.

 

You can also utilize the Route App to visually track all your online orders in one convenient location and easily file claims with their team. Whether tracking via the Route App or their website, Route provides real-time shipping updates to keep you informed throughout the delivery process. If you haven't downloaded the app yet, you can do so [here](#).

 

By completing a purchase with us, you agree to our full shipping and delivery policy.